Last updated: September 12, 2026
These Terms of Use apply to this website, operated by Comercial de Refrigeração Panan Oeste LTDA (“Panan”, “we”), CNPJ 15.448.996/0001-70, Rua Marechal Rondon, 25, Amambaí, Campo Grande – MS, 79008-000, Brazil. By accessing or using the website you agree to these terms.
1. Purpose of the website
The website presents Panan, its products and the channels available to request information and place orders.
2. Prices, availability and orders
Information on the website is for reference only. Prices, brands, stock and conditions are confirmed at the time of purchase, in the store or through our service channels.
3. Use of equipment
Equipment must be installed, operated and maintained according to the manufacturer’s manual, including electrical, gas and ventilation requirements. Misuse or unauthorized modifications may affect the manufacturer’s warranty.
4. Acceptable use
You agree not to use the website for unlawful purposes, attempt unauthorized access, interfere with its operation or submit false information.
5. Intellectual property
The Panan name, logo, texts and layout belong to the company. Some images are licensed stock photos used for illustration. Third-party trademarks mentioned belong to their respective owners.
6. Third-party services and links
The website may contain links to or embed third-party services, such as maps and messaging apps, which are governed by their own terms. We are not responsible for their content or practices.
7. Limitation of liability
We make reasonable efforts to keep the website accurate and available, but we do not guarantee that it is free of errors or interruptions. To the extent permitted by law, we are not liable for damages resulting from the use of the website.
8. Related policies
Please also read our Privacy Policy, Refund Policy and Disclaimer.
9. Governing law
These terms are governed by Brazilian law, including the Consumer Defense Code (Lei nº 8.078/1990) where applicable. Disputes shall be settled in the courts of Campo Grande – MS, without prejudice to the consumer’s right to file a claim in their own domicile.
10. Contact
Comercial de Refrigeração Panan Oeste LTDA · CNPJ 15.448.996/0001-70
Rua Marechal Rondon, 25, Amambaí, Campo Grande – MS, 79008-000, Brazil
Phone: +55 (67) 3322-5555 · +55 (67) 99906-6220 · WhatsApp
Email: suporte@panan.com.br